Creative Problem Solver & Operations Expert
I solve the problems that don't fit in neat boxes. Creative projects, operational systems, customer experiences—I handle what others can't or won't do.
I'm the person you call when you have a problem that doesn't fit a job description. Creative projects, operational headaches, customer experience gaps—I figure out what's broken and fix it.
Over 13+ years, I've filmed hundreds of events, designed mobile apps, optimized customer experiences, and built systems that actually work. I see the big picture and handle the details— turning problems into solutions and ideas into reality.
I work best when creativity meets practical execution. Whether I'm part of your team or consulting from outside, I bring fresh ideas, proven systems, and the ability to make complex problems feel manageable.
Perfect for startups and growing businesses that need a Swiss Army knife—someone who can own projects, build systems, and wear multiple hats without dropping any.
Ideal for specific projects—from wedding films to UX overhauls to operational audits. I bring expertise, execute efficiently, and leave you with systems that last.
13+ years solving problems that don't fit in neat boxes. From filming 200+ weddings to optimizing operations for entertainment venues to designing mobile experiences—I bring both creative vision and systematic execution.
Transform every touchpoint into an opportunity to exceed expectations and build lasting relationships
Coordinated with performers, speakers, and VIPs while maintaining professionalism in high-pressure environments
Real-time problem solving, technical coordination, and team management for live events and broadcasts
Spatial awareness and guest journey mapping to improve customer experience and operational efficiency
Heartline Films | 2011 - Present
Battle House Laser Tag | 2018 - 2024
Life Church | 2016 - 2018
Tayloe/Gray | 2018
Bachelor of Arts in Film Studies
University of North Carolina Wilmington | 2011-2015
I don't fit in one box—and that's the point. Whether you need someone to run a project, fix what's broken, or build something new, I combine creative thinking with practical execution.
Every business has problems that don't fit job descriptions. Projects that need both creativity and execution. Gaps between departments that nobody owns. If you can't define the role but know you need it filled—that's me.
Discuss Your NeedsWhether I'm joining your team or consulting from the outside, I focus on solving problems and getting things done without the drama.
Seamlessly blend with existing team dynamics while contributing fresh operational perspectives
Communicate proactively with stakeholders and department heads to ensure alignment
Support team goals through mentorship, training, and knowledge sharing
Adapt quickly to company culture and established workflows
Partner with leadership to identify operational optimization opportunities
Deliver actionable recommendations based on deep industry expertise
Provide objective analysis without internal politics or preconceptions
Focus on sustainable solutions that outlast the engagement period
"Whether I'm part of your team or partnering as a consultant, my approach remains the same: listen deeply, understand the underlying systems, and create solutions that feel both magical to experience and practical to implement."
Great experiences don't happen by accident. They're designed, tested, and refined. My approach combines creative intuition with systematic thinking—understanding not just what works, but why it works and how to make it even better.
"The best solutions feel obvious in hindsight. They work so well, you can't imagine doing it any other way."- Kevin Stauss
Whether you're looking for a dedicated team member who brings operational excellence to your organization, a strategic consultant to optimize experiences, or an experienced partner who understands the psychology of exceptional guest journeys, let's explore how we can work together.
Guest flow optimization, spatial design, and customer journey enhancement for venues and attractions
Backstage coordination, talent relations, hotel operations, escape rooms, and immersive experiences
Digital marketing, video production, live event coordination, and operational excellence
Phone
910-512-2358Location
Wilmington, NC
Available for projects nationwide
Open to new opportunities and collaborative partnerships in 2025 and beyond. Let's discuss how I can contribute to your organization's success through operational excellence.